Shipping policy

Thank you for choosing Hidden Grounds Coffee! We are committed to delivering the freshest coffee to your doorstep. After you place an order, please allow 4-7 business days for our process, which includes roasting your coffee to perfection, allowing it to degas for optimal flavor, and carefully packaging it for shipment. We take great care to ensure your coffee reaches you in its prime condition. Once your order is ready to ship, you will receive a notification with tracking details. Please note that shipping times may vary depending on your location. If you have any questions or need further assistance, feel free to reach out to our customer support. Your satisfaction is our top priority. Enjoy your Hidden Grounds Coffee experience!

Tracking your order

Your shipping notification includes your order link and tracking details when available. A shipping label can be created before the carrier receives your parcel. Tracking may show “label created” until the first carrier scan; it does not mean the parcel is already in transit.

For help with tracking, delivery, or your order, email hello@thehiddengrounds.com with your order number.